I’ve been using them since I moved to Waco in 2011. Most of the time, I get the technician David. Recently he added a faucet in my backyard and fixed an old faucet in the front. Did an excellent job and left no mess and was reasonably priced. They’ve always treated me fair. They have installed a bathroom faucet, a garbage disposal, and fixed my hot water heater, saving me from having to buy a new one. I also get my yearly “gas check” from them for my gas log fireplace. They will always get my business!